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Manual Backup using App Document sharing feature in iTunes

Last Updated: Feb 07, 2017 09:28AM EST
It is very important to back up your device to iTunes or iCloud.  This is an absolute must.

However, it is also helpful to backup just the PostureScreen Mobile data itself.  Currently we offer collaboration with both www.dropbox.com and www.Box.com for both backing up as well as file sharing your PostureScreen PDF documents and jpg images.

Unfortunately, there are limitations to using the internet based backup methods when a user has a significantly large PostureScreen database.  When your database for PostureScreen Mobile is greater then 250mb, you will be prompted to connect your device to a computer running iTunes.  This allows you manually backup your application data.  This process is INDEPENDENT from the normal iTunes or iCloud syncing and backup protocols.  Remember you should ALWAYS back up to either iTunes or iCloud for your device backup itself.

If you would like to learn more about iTunes manual backup protocols, please watch the following video, as well as view the support article on this topic at Apple's support forum: http://support.apple.com/kb/PH12318

Manual Backup on Windows Based Computer running iTunes, video link (Windows 10 and iTunes 12):
Video link: https://youtu.be/aRe9xJqFdo4



Manual Backup with PostureScreen backup link on Apple Mac:
Video link: http://youtu.be/vXDQ2IgqV7Y



FILES TO MAKE SURE ARE BACKED UP:
Starting in version 4.3 of PostureScreen we updated the file structure - in the above videos there is not a 'PostureScreenFiles folder'  Thus, when you select all, please include this folder with your backup. All the documents below will need to be included in your manual document share backup, there also may be additional files not shown here as well as you may not see some of these files.  Please be sure to select all, and Save TO a selected folder on your hard drive.  It may take some time to copy over. So be sure to watch the progress bar in the top of iTunes for progress of the backup.  If you fail to backup everything, a restore using this app data will fail.



PLEASE NOTE: This is a STATIC backup for data recovery.  When you restore this data if needed, it will over write your existing PostureScreen backup.  It is for this reason, and many other benefits, that our SyncScreen Service was developed to overcome this limitation.  For more information on SyncScreen please see this help article: https://postureco.desk.com/customer/en/portal/articles/2240541-syncscreen-cloud-synchronization-and-backup-

 
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